This week on Deemable Tech, Tom is out-of-town, but Elizabeth Pampalone stepped in to keep the show rolling. And, she gave Tom a run for his money. Ray and Elizabeth answered lots of questions, including questions about Blue Screens of Death, whether you can change your internet provider without changing your email provider, Facebook photo syncing, how to print from your iPad, and Critical Updates that break things!

#50 The Ginger Episode

RAY: From WJCT studios in Jacksonville, Florida, I’m Ray Hollister,

LIZ: I’m Elizabeth Pampalone in for Tom Braun,

RAY: and this is Deemable Tech, tech help worth listening to.

RAY: This week’s episode of the Deemable Tech podcast is brought to you by A Small Orange, Homegrown Hosting. A refreshingly different approach to web hosting. On the web at a small orange dot com.

So, Tom is out…again. This time he gave some notice, so I asked our friend Elizabeth Pampalone to give us a hand, and she was gracious enough to help. Thanks for coming in, Elizabeth.

LIZ: *vamp response*

RAY:

Actually, you did almost all of the work getting ready for this show, you’re giving Tom a run for his money. I tell you what, I’ll hire you for half of what I pay Tom.

– I gonna be the brains, and I guess that leaves me to be the beauty. This is not going to go well for me.

It’s the ginger episode. If you’re watching the video stream …

Before we jump into the show, could I ask a favor? OK, thanks. Would you take a second and tell your friends about Deemable Tech? Especially if you know someone who is interested in learning more about technology, whether they currently know nothing about technology, or you think they already know everything about technology. Tell them to check out Deemable Tech. We’d really appreciate it!

Also, if you haven’t done so already, make sure you are subscribed to Deemable Tech. Just go to iTunes and search for Deemable Tech, or go to deemable.com/itunes to take you directly to our iTunes page. You can also subscribe to our YouTube page. And we’re on the Facebook and the Twitter, just search for Deemable Tech.

LIZ: Got a question about your computer, smart phone, tablet or the Internet? You can give us a call us at One Eight Eight Eight, Nine Seven Two, Nine Eight Six Eight, or send us an email to questions@deemable.com.

RAY: Hey folks, time is dwindling down to the end of our Amazon Gift Card contest. All you have to do is answer a few questions about the Deemable Tech podcast. Just go to Deemable.com and click the link to take the survey. You can’t miss it, it is the first or second article at the top of the page, but it is ends September 30th, so don’t wait, go submit your survey answers right now. Even if you’re listening live, go pull up the survey now, because you won’t have much time after we finish recording this episode.

Don’t worry, it’s not a trivia contest. We just need your opinion on a few questions. If you could take a few minutes and answer our survey it will really help us out a lot. And, just for doing so, you’ll be entered to win a $20 Amazon Gift Card.

Speaking of questions, Elizabeth, what kind of questions do we have today?

LIZ: Well, we have questions about Blue Screens of Death, whether you can change your internet provider without changing your email provider, Facebook photo syncing, how to print from your iPad, and Critical Updates that break things!

RAY: Awesome, let’s start with Blue Screens of Death.

JUDY
Hi, Saw article in Folio about BSOD. Am getting a lot of unexpected shutdowns – 4 in last week- and service hang ups – 15 last week. Microsoft-speak about drivers, etc. might as well be Greek given how little I know about computers. What should I do to address it? How serious is it? Thanks so much!!

ANSWER: I would call a tech ASAP!

WALTER

Switch Email Service Providers and not lose emails. forwarding emails to another account for a short time.

ANSWER:
I do not recommend using ANY of the ISP accounts email addresses. You can use something like a GMAIL account and BEFORE you switch start having your emails forwarded. this will eliminate the need to go cold turkey with your account when you switch. a gmail account is like your cell phone. no matter where you live it travels with you. your ISP email address (bellsouth/comcast) is like a landline, when you move it stays behind. Switching to gmail and fwding your accounts before you switch ISPs is like when the post office fwds your mail. you don’t have to worry about the missed messages or people not knowing your email address because you will see all of them come in and you will be able to tell if that person or company is using your gmail address or your old ISP address. this gives you a chance to gradually switch all of your addresses over for daily use rather than having to switch all at once.

… this is marvin here in jacksonville 3670124 I’ve asked this question before but I’m not quite getting the answer you gave me I wanna print out my address book I’m on on h. p. computer per sorry … s. sorry 1930 annex and I’m using windows x. p. progress and hi address book his obscured died on the right have bye … part of the address book proper left I can print out name is but hello information is sitting behind the they’ll have for the page hello if I explained that well or not 3670124 thanks.

ANSWER: When printing anything online you want to make sure you are not printing the web page but printing the email or in this case, the addressbook you actually want to print.

I always look for a Printer icon that is ON the page. The word print or the printer icon to print the items you want to print without printing all those annoying ads etc that are normally on webpages.

KATHERINE I have an iPhone 5 and every time I take a photo and try to upload it to Facebook, it keeps adding it to a stream of old photos and the comments from friends are from all the old photos. How do I get this to stop and just upload 1 photo at a time in a post?

ANSWER: Open Facebook app on your phone, Go to the Photos Section, Go to Synched. If you have set it up to sync you can scroll to the bottom and turn that off. If you have not set it up to synch it will ask you if you want to. I say NO, don’t do it. Every photo you post to Facebook becomes property of facebook and they can use them however they wish. also, sometimes i take photos of stupid stuff and I don’t want my mom and everybody seeing them.

ROBERT
Recently, as I use the ‘back arrow’ on my Internet Explorer browser to return to a previous page, something strange has happened. Even if I continue to click on the back arrow, I still do not return to the previous web page. After waiting a few moments, I click on the down arrow next to the back arrow and all that I see are a bunch of web page links that I have never visited. Usually, there is a portion of the links that has something like: ad.doubleclick.
In order to get back to the web page that I want, I have to either open a new web browser page; or, I can click on the Home link (alt +M) and then type in the URL address all over again. What is going on; and, more importantly, how can I block this from happening again?

Bob: Installed Adblock and its working fine, however I still get
random audio ads (sometimes playing over audio coming from
a U-tube I’m watching) and other times while reading an e-mail.

Is there a solution to block unwanted audio?

ANSWER:This is not a browser hack but some sites open multiple windows of ads that can appear in your browser as if you had visited the site multiple times. this often happens on ad heavy sites like sites where you can watch tv online etc. TO ROBERT If I am going to open a link like this, I try to Right click on the Link before going to it and ?open in a new tab? this helps to keep your original spot if you decide the link wasn?t worth it and want to go back to your original page. TO BOB If you are using Google Chrome as your browser, which you should be,whenever there is a pop up a box will appear near the Bookmark star. It will have a red X on it. If you click it you will see a list of all the pop ups that did NOT pop up. in order to stop the audio, you must open each hidden pop up and close it using the normal means, the red X. This can happen with Audio and Non Audio pop ups and can be very annoying as they often start playing the audio after a few min. If the audio ad is on the page you are viewing you can click the MUTE symbol on the ad. this usually works, but some ads have taken to makeing the mute button look like it is muted and it is playing really loudly. click the mute button anyway, this will stop the audio.

JULIE
Using Clearwire, Not giving her the speeds she needs

ANSWER: Might have someone come out and look at it BEFORE you switch providers. Clearwire only allows you to have up to 8 devices on at a time depending on your service you pay for.

SCOTT
Wants to print from ipad to printer.

ANSWER:
Need a printer with Airprint :

All of the models sold by apple are airprint compatible. you don’t have to buy it from apple, but most wireless HP models have airprint that were made within the last year.

Also, there is an app called Collobos printer that you can buy for $20. if you have a computer that is on and connected to a printer and connected to the same network your wifi is on, you can print via that printer. essentially Collobos is a patch to make any printer that is connected to a computer that is connected to your wifi network your ipad or iphone is on an airprint compatible printer.

https://www.collobos.com/

Joe

Guys,

I am at my wits end regarding a Microsoft Critical Update that just won’t install. It has failed over and over again on my Windows 7 laptop. I have tried everything mentioned in the Microsoft Knowledgebase and on Tech Net. Nothing works! This includes downloading the critical update separately and trying to install it, using the MS Fixit tool, using a Hot Fix utility to fix Windows Update, use the SFC command to find/repair missing files, etc. I have shut down my firewall and turned off my A/V program and even tried to install the critical update in Safe Mode! The update is apparently critical to security as it updates the kernel to remove some vulnerability. What I don’t understand is why Microsoft gives you a cryptic error message on the fail that doesn’t really tell you anything! The update is KB2850851 and error I get is 800736B3.

The laptop is an HP DV7 with Windows 7 64 bit. It’s about 18 months old and I haven’t had any problems with it until now. I run Webroot Secure Anywhere for A/V and the built-in Security Essentials from Microsoft.

Thanks.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/unable-to-install-update-kb2850851-error-8007045d/a1bcef56-687b-4afc-af00-428a96c6c1c3

RAY
Randomly and occasionally the computer will not wake from sleep state. I have looked at the event log for this. Results: Event log. Critical error. Message: The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition. Windows Vista Home Premium.
Going to event log online help reveals nothing useful: Results for: Microsoft Product: Windows Operating System; Version: 6.0.6002.18005; Event ID: 41; Event Source: Microsoft-Windows-Kernel-Power.
This is not helpful. This failure occurs less than once a month. The solution is a hard reboot, using the power switch to turn off and turn on the computer. Then it works fine for several months. The hardware diagnostic tools scan shows that all the hardware is working. Since it happens rarely and randomly, it would be difficult to troubleshoot. Any suggestions? The computer is up to date regarding service packs and other updates and updating the bios did not help. The mouse and none of the buttons on the keyboard do not wake the computer. Hibernation is not enabled for this computer, only sleep state. Since this is an infrequent and random error, perhaps the only solution is to give the computer a hard boot when necessary. Thank you for your assistance.

ANSWER:
The problem was solved on several message boards by going back to an older version of the motherboard BIOS Or you are overclocking their ATI cards

ANDREA I was wondering if you know of any places in Jacksonville, FL that buys and/or recycles old outdated electronics such as: computers, cell phones, keyboards, hard drives, etc.?
ANSWER
http://www.scrapcomputers.com

MARY Apple told me they would sell me a refurbished ipad for $220
I would like to find a reputable repair service (preferably locally) who can repair or replace the damaged screen without going broke in the process. Is that possible? I know that in doing so, I would void my Apple warranty and would be SOL in the event that something else goes wrong, but honestly, since Apple’s “technicians” are now just fulltime warranty specialists, I would probably have to replace the device anyway(at which point, the mini would go into a drawer somewhere and I’d dedicate myself full time to my Android devices). I called a couple of local fix it places and most charge close to $200 to replace the screen (almost as much as Apple charges for a replacement). I’m also concerned that some of these technicians may damage the device in the process of replacing the screen. Do you know of a reputable company that can help me out without cleaning me out?
Time: 09/20/2013 at 3:52 PM
ANSWER: iphone911.com reasonable prices, good hours and fast service.

http://www.theiphone911.com/
http://www.jaxiphonerepair.com
http://www.ubreakifix.com/

Thanks for all your questions, and keep them coming. Call us at our toll-free number, 1-888-972-9868 or you can send us an email at questions@deemable.com. Also, subscribe to the show! Search for Deemable Tech on iTunes or point your favorite podcast app to dmbl.co/pod.

Our producer is Sean Birch. Thanks to Robert Snyder for Video Production Assistance. I’m Ray Hollister, I’m Elizabeth Pampalone, and this is Deemable Tech. Thanks for listening. Have a great week.