Q: I recently changed my e-mail password, and now my Samsung Galaxy S4 phone will not show my e-mails. I assume the old password is somehow encoded in the phone. I cannot find a way within the “setting” folder to put the new password in to access the e-mails. How can I now access my e-mails on the S4?
A: Dale, it sounds like you are looking in the settings for the email app, but you won’t find it there!
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Android phones, including the Samsung Galaxy models, store all the big, important passwords, like email accounts and social media accounts, in the same place. You need to bring up “settings”. Not the settings for the email app, but the main settings menu that you get to from the desktop.
Then you need to scroll way down. You’re looking for a section called “Accounts”. Keep scrolling down until you find it. Under that you should see an option called “Email”. Tap that. Then tap “Settings”. Then tap your email address again. Now you should see a page with a bunch of options, including one that says “password” – tap that and enter your new password.
Basically, any time you want to change a major password you have to go under “Accounts” under your main settings. Your email login, your Facebook login, your Twitter login, your LinkedIn login, it’s all stored there. These are all apps that have deep, native integration into the Android operating system, so it actually makes some sense for them to be stored down in the main settings of the phone.
That’s pretty similar to how it is handled on the iPhone and iPad too. Under the Settings app, you tap “Mail, Contacts, and Calendars”, then tap the account and tap your email address, then enter the correct password.
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Go under “accounts” and then do what, exactly?
All the settings I see are a bunch of checkboxes for “account synchronization.” I see absolutely nothing pertaining to the password.
THANK YOU!! Concise and correct. You saved me a lot of time and aggravation.
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It worked! Thanks!!
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