Steve writes, “When I’m on the internet, I constantly see things pop up on the screen that say ‘Check for malware now’ or ‘You’re missing drivers, click to update.’ Should I click on it? The way things are nowadays, I’m more »
Norma writes, “How do you stop receiving an automated text message? When I got my new phone I started receiving messages from a store telling me about their specials. I’ve tried visiting the website and ‘unsubscribing’ but that didn’t work.” more »
Joan writes, “I’m running Windows 7 on my laptop, and for the past five months I’ve had a request pending to get the upgrade to Windows 10. Am I supposed to just keep waiting patiently, or is there something else more »
Today we have not one but two related questions from different listeners. Lenny writes, “Last week I received a call from a guy who said he was from Microsoft. He said they had detected that my computer was having problems. more »
Thurman writes, “I have a hard drive that was removed from my old computer before I got rid of it. It has some pictures on it that I don’t have stored anywhere else and some of my old tax returns. more »
As you prepare for hurricane season, don’t forget about your technology. Make sure to download apps now that can make it easier to get through the storm, and make sure to have what you need to keep your devices running more »
Dale writes, “My son-in-law was helping me with some computer stuff and he showed me a trick where I could see all the windows I have open on my computer at once and switch between them. The problem is, I more »
Andrew writes, “It seems like every week there’s another scary news story about a big bank or a major company getting hacked. Is there any way to safely shop online, or should I just stay off the internet altogether?”
Felicia writes, “I read a news article that said hackers could infect my computer through Flash. How do I know if I have Flash? And how can I get rid of it?” You have really been paying attention, Felicia! Earlier more »
Donna writes, “I share a data plan with my family. I’m the biggest user of data, but I’m also the least tech savvy. I do very little downloading! I mostly just check emails. If someone sends me a link and more »